All services provided through our online store and website are owned and operated by Oshoom LLC, a U.S. registered company.

Company Name: Oshoom LLC
Registered Office: 30 N Gould St, STE 4000, Sheridan, WY 82801, Wyoming, USA
International Operations: Managed across multiple regions, including Turkey
Phone / International Customer Support: +90 544 599 0234
Email: [email protected]

At Oshoom, our mission is not only to sell products, but also to build long-term trust with every customer we serve. Transparency, reliability, and customer satisfaction are central to everything we do.

Oshoom LLC operates internationally with a global team. Our operations, logistics, supplier relations, and customer support processes are managed across various regions, including the United States and Turkey. We work with trusted suppliers and partners to ensure that every product meets our quality standards before reaching our customers.

This Privacy and Security Policy explains how personal information is collected, used, protected, and processed when customers use our website, online store, services, forms, communication channels, or related digital platforms.

1. Collection of Personal Information

Oshoom may collect certain personal information from customers and users as required by the nature of online shopping and customer service operations.

Personal information may be collected when users:

Create an account or membership profile;

Place an order through our online store;

Fill out contact, support, survey, or request forms;

Subscribe to newsletters, campaigns, or promotional notifications;

Contact us through email, phone, customer support, or other communication channels;

Use our website and related digital services.

The types of personal information collected may include, but are not limited to:

Name and surname;

Company information, if applicable;

Billing and delivery address;

Phone number;

Email address;

Order details;

Payment confirmation information;

IP address;

Website usage and cookie data;

Customer support correspondence.

2. Use of Personal Information

Oshoom may use collected personal information for the following purposes:

Processing, confirming, and delivering orders;

Providing customer support;

Managing user accounts and membership services;

Communicating with customers regarding orders, returns, exchanges, or support requests;

Sending campaign information, new product announcements, promotional offers, or newsletters, where permitted;

Improving website performance, customer experience, and service quality;

Preventing fraud, unauthorized transactions, or misuse of our services;

Resolving technical problems, disputes, or service-related issues;

Conducting statistical analysis, market research, and internal reporting without disclosing customer identity;

Fulfilling legal, administrative, and regulatory obligations.

Customers may choose whether they wish to receive promotional emails or campaign notifications. These preferences may be changed through account settings, unsubscribe links in emails, or by contacting Oshoom directly.

3. Protection and Confidentiality of Personal Information

Oshoom is committed to keeping personal information private and confidential.

Personal data transmitted to Oshoom electronically through our website, forms, email, or other digital channels will not be disclosed to third parties except for the purposes and circumstances described in this Privacy and Security Policy.

Oshoom takes reasonable administrative, technical, and organizational measures to prevent:

Unauthorized access;

Misuse of personal information;

Disclosure to unauthorized third parties;

Loss, alteration, or destruction of data;

Public exposure of confidential information.

Personal information may only be accessed by authorized personnel, service providers, logistics partners, payment providers, or business partners where such access is necessary for the performance of services.

4. Sharing of Information with Third Parties

Oshoom may share personal information with trusted third parties only when necessary for business operations, legal compliance, customer service, order fulfillment, or security purposes.

These third parties may include:

Payment service providers;

Banks and financial institutions;

Shipping and logistics companies;

IT infrastructure and hosting providers;

Customer support systems;

Marketing and communication service providers;

Legal, financial, or professional advisors;

Public authorities, where legally required.

Oshoom does not sell personal information to third parties.

Personal information may also be used by Oshoom and its authorized partners for statistical analysis, database management, market research, service improvement, and reporting, provided that customer identity is not unnecessarily disclosed.

5. IP Addresses and Technical Data

Oshoom may record and use users’ IP addresses in order to:

Identify system-related problems;

Improve website functionality;

Resolve service issues or disputes;

Detect suspicious or fraudulent activity;

Ensure website security;

Collect general demographic and statistical information.

IP addresses may also be used to understand user behavior in a general and non-identifying manner.

6. Credit Card and Payment Security

The security of customers who make purchases through our online store is one of Oshoom’s top priorities.

Oshoom does not store full credit card details on its own systems.

Payment transactions are processed through secure and authorized third-party payment providers. During online payment transactions, credit card information is encrypted and transmitted securely using industry-standard security protocols such as SSL encryption.

Since credit card information is processed by authorized payment providers and is not stored by Oshoom, full card details cannot be viewed, accessed, or retained by Oshoom.

For security purposes, payment, billing, delivery address, and order information may be reviewed to prevent fraud or unauthorized transactions. In some cases, Oshoom, the payment provider, or the relevant bank may contact the customer to verify transaction details.

Customers are responsible for keeping their account login information secure. If login credentials are protected properly, unauthorized persons cannot access or modify customer account information.

7. Email Security

Customers should never include credit card numbers, passwords, or other sensitive payment information in emails sent to Oshoom.

Information transmitted by email may not always be fully secure. Therefore, Oshoom cannot guarantee the absolute security of information sent through email communication.

For secure support and order-related assistance, customers are encouraged to contact Oshoom through official communication channels.

8. Cookies and Browser Data

Oshoom may use cookies and similar technologies to collect information about visitors and their use of the website.

Cookies are small text files sent by a website to a user’s browser and stored on the user’s device. Cookies help improve website functionality and user experience by remembering certain preferences and session information.

Cookies may be used for purposes such as:

Remembering user preferences;

Improving website performance;

Measuring visitor numbers;

Understanding how users interact with the website;

Providing personalized content;

Supporting advertising and marketing activities;

Generating statistical information.

Cookies are not designed to collect personal data from a user’s device or email files.

Most browsers accept cookies by default. However, users may change their browser settings to refuse cookies, delete existing cookies, or receive alerts when cookies are being used.

Please note that disabling cookies may affect the functionality of certain parts of the website.

9. Third-Party Websites and Applications

Oshoom’s website may contain links to third-party websites, platforms, applications, or services.

Oshoom is not responsible for the privacy practices, security measures, content, terms of use, or policies of third-party websites accessed through such links.

This Privacy and Security Policy applies only to Oshoom’s own website, online store, services, and communication channels.

Users are encouraged to review the privacy policies of third-party websites before providing any personal information.

10. Exceptional Circumstances for Disclosure

Oshoom may disclose user information to third parties outside the general principles of this Privacy and Security Policy in limited circumstances, including but not limited to:

When disclosure is required by applicable laws, regulations, court orders, governmental authorities, or legal procedures;

When disclosure is necessary to fulfill and enforce user agreements, sales contracts, distance sales agreements, return policies, or other contractual obligations;

When information is requested by authorized administrative, judicial, governmental, or regulatory authorities as part of a lawful investigation or proceeding;

When disclosure is necessary to protect the rights, property, safety, or security of Oshoom, its customers, users, employees, business partners, or third parties;

When disclosure is required to prevent fraud, abuse, unauthorized transactions, cyber threats, or illegal activity.

11. International Operations and Data Processing

Oshoom LLC is registered in the United States and operates internationally with a global team. Its operations, logistics, and customer support may be managed across multiple regions, including Turkey.

By using Oshoom’s website, services, or online store, users acknowledge that their information may be processed, transferred, or stored in countries where Oshoom, its service providers, suppliers, or business partners operate.

Oshoom takes reasonable measures to ensure that personal information is handled securely and in accordance with this Privacy and Security Policy.

12. Customer Rights and Communication Preferences

Customers may contact Oshoom to request information regarding their personal data, communication preferences, order records, or account details.

Depending on applicable laws and the nature of the request, customers may have the right to:

Request access to their personal information;

Request correction of inaccurate or incomplete data;

Request deletion of certain personal information;

Object to certain types of data processing;

Withdraw consent for promotional communications;

Request restriction of certain processing activities;

Request information about how their data is used.

Requests may be submitted through the contact information provided below.

13. Changes to This Privacy and Security Policy

Oshoom may update, revise, or amend this Privacy and Security Policy at any time by publishing the updated version on its website or by notifying users through electronic communication channels.

Any changes to this Privacy and Security Policy become effective on the date they are published unless otherwise stated.

Users are encouraged to review this policy periodically.

14. Contact Information

For any questions, requests, comments, or suggestions regarding this Privacy and Security Policy, you may contact Oshoom using the information below:

Company Name: Oshoom LLC
Registered Office: 30 N Gould St, STE 4000, Sheridan, WY 82801, Wyoming, USA
International Operations: Managed across multiple regions, including Turkey
Phone / International Customer Support: +90 544 599 0234
Email: [email protected]

Oshoom LLC
Transparency, reliability, and customer satisfaction are central to everything we do.