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Shipping
How long does shipping take?
All orders are processed within 5-6 days. Standard shipping typically takes between 4-8 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number to track your order via Fedex. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Shipping
• Please do not send the product back to the manufacturer. It must be sent to the emailed Address;
• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
• Please see, we cannot guarantee that we will receive your returned item.
Returns and Exchanges
How can I process returns and exchanges?
We offer a 14-day return policy from the date of delivery. To be eligible for a return: The item must be unused and in its original condition The item must be in its original packaging Return shipping costs may be the responsibility of the customer unless the item is defective or incorrect. For return requests, please contact our support team at: [email protected] Our international team will guide you through the return process and provide the appropriate return address.
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